Live chat is the foremost provider of the real time customer engagement solution which has helped global companies to enlarge their brands through mobile space. This solution engages both prospective and existing customers where ever they are. Live chat by Live2Support and mobile device engagement solution provides a simple way to connect with a consumer who spend a good deal of their money online.
Live2Support iPhone application allows you to handle chat request and monitor your browsing web site visitors. Browsing visitors can be viewed and can be contacted from anywhere through the iPhone. It helps you to see chat history and manage accounts. This interface or integration is perfect for both large and small organizations. Day to day functions like picking up chats, monitor website visitor in real time, generating proactive chat invitations and using Live2Support updated features directly on their iPhone, iPod and iPad are within easy reach.
Live2Support is already a success in customer support services; with the addition of the iPhone it doubles the chance of winning your customer satisfaction and trust. With the help of this application you can view the entire traffic details, including the IP address and location on your site. There is an added advantage to open the conversations which your chat operators are having with customers. You can also start chatting with the customers who are waiting for a reply, thus you become available to them also. If you are outside the office or during travel, iPhone application works best during that time as you can make yourself available to your customer needs and requirements.
The Key Benefits Include:
• You can meet the demand and expectation of the customer anywhere. As long as you are connected to the internet you can pick up the chats, and monitor website visitor and follow them at the real time without the restriction of a desktop.
• It is loaded with operational efficiency. The average handling time of live chats on mobile devices is one-third of that on a PC. The mobility facility will make you earn a new customer with your instant response from car, mall, at home or while shopping or travelling.
• Plug and start installation is quick and easy to deploy
• With customer satisfaction and brand loyalty, it provides access to live agents wherever your customers are either on the go or in your store thus drive your business efficiently
• An operator can chat with multiple users at the same time using canned messages
• One can supervise ongoing chats
• Chat anywhere, anytime a substitute for regular desktop application
Explore on how to install live chat app on iPhone or iPod and read more features of iPhone-live chat software.
Filed under: Live Chat for iPhone, Live Chat for Website, Live Chat Software | Tagged: Install Live chat on iPhone, Live chat app for iPhone, Live chat Application for iPhone, Live chat for iPhone/iPod, Live chat Software for iPhone | Leave a comment »